Windows Server Support
From Active Directory to Hyper-V, AS supports Windows Server environments and helps move them off unsupported versions before they become a risk.
When you need this
- Running Windows Server 2012 or earlier
- Active Directory replication or authentication issues
- File server permissions, DFS or quota problems
- Hyper-V host or checkpoint issues
- Failed update or boot failure
What we do
Active Directory and identity
Domain health, replication, group policy and account security.
File and print services
Shares, permissions, DFS and storage management.
Hyper-V
Host configuration, virtual machine management and checkpoint hygiene.
Upgrades and migrations
In-place upgrades or migrations to supported versions with rollback planning.
How it works
- Step 1
Discover
We document the environment, current issues and what the business needs from IT.
- Step 2
Stabilise
Urgent problems and obvious risks are addressed first so support starts from a known state.
- Step 3
Support
Ongoing assistance through agreed channels, with clear response expectations.
- Step 4
Monitor and maintain
Patching, monitoring, backups and routine maintenance keep small problems from becoming outages.
- Step 5
Review and improve
Regular reviews of incidents, capacity and risks, with practical recommendations.
What affects the outcome
Outcomes are never guaranteed. Every case is assessed on its own condition, and we tell you what is realistic before you commit.
- Age and condition of hardware, operating systems and applications
- Quality of existing documentation, credentials and change history
- Vendor support status of the products involved
- Availability of maintenance windows and test environments
- Network connectivity for remote support
Frequently asked questions
Our server is out of support. What are the options?
Upgrade in place, migrate to a new server or VM, or move the workload to cloud services — assessed against cost, risk and application compatibility.
Related services
Not sure what you're dealing with?
Describe the situation and we'll tell you what's realistic.