IT Support
Reliable IT support, infrastructure management and technical assistance for the systems your business depends on.
IT servicesAS is a database recovery service specializing in corrupted, deleted or ransomware-encrypted databases — SQL Server, MySQL, PostgreSQL and Oracle — plus a ransomware recovery service for servers, virtual machines and backups. We also provide IT support, disaster recovery and broader data protection, worldwide.
Since 2018: 656+ ransomware cases recovered by one engineer, with our own recovery software.
Short videos from customers whose ransomware-encrypted servers and databases we recovered.
Watch all 21 customer video testimonials → Published with each customer’s permission.
Corrupted, deleted or ransomware-encrypted databases recovered from data files, transaction logs and backups. We work at the page and record level across every major engine.
.mdf, .ldf, .bak
SQL Server database recovery for SUSPECT/RECOVERY_PENDING databases, corrupted MDF/LDF, damaged backups.
.ibd, .frm, .myd
InnoDB and MyISAM tables that won't mount or attach.
.pgdata
Corrupted data directories and damaged WAL logs.
.dmp, .dbf
Damaged export dumps and datafiles.
AS provides ransomware data recovery when an incident hits. It's a race against time, not a guaranteed loss — we assess encrypted environments, identify what's actually affected, and recover what's technically feasible, safely and without engaging attackers.
We establish scope: which systems, which data, which variant, and whether the attacker still has access.
Our ransomware recovery service assesses and extracts usable content where technically feasible, since many variants encrypt only part of large files.
Encrypted hypervisor hosts (ESXi, Hyper-V), databases and backup files are all in scope, not just individual endpoints.
Forensically sound imaging and documentation for insurers, regulators or law enforcement, where needed.
Support to prevent problems, recovery when they happen, and a plan for when they're serious.
Reliable IT support, infrastructure management and technical assistance for the systems your business depends on.
IT servicesProfessional recovery solutions for failed, corrupted, deleted or inaccessible data across drives, RAID, servers, databases and virtual machines.
Data recoveryBusiness continuity, backup recovery and structured disaster response for critical IT environments.
Disaster recoveryAS combines IT support, recovery expertise and disaster-response capabilities to help organizations respond to technology failures quickly and confidently.
Each service has its own page with scope, process and what affects the outcome.
When systems fail, every minute matters. Contact AS for an initial assessment of your recovery situation. Please don't send confidential data through the form — we'll set up a secure transfer channel after first contact.
Request emergency assistanceAS develops specialized software for data recovery, database recovery, storage recovery and IT recovery professionals. Professional and Enterprise editions, with free evaluation where applicable.
Recover deleted, formatted and lost data from drives, disk images and virtual disks.
Rebuild RAID 0, 1, 5, 6, 10 and NAS arrays automatically and recover the files.
A structured process, from first assessment to a stronger environment afterwards.
TheGentleMan ransomware encrypted seven production databases — all seven were fully recovered and repaired.
Healthcare Technology · Ransomware recoveryAkira ransomware encrypted a production SAP-on-Oracle database — recovered and repaired directly from the encrypted files.
Legal · RAID recoveryA 12-disk RAID array went offline after its controller failed — most of the firm's data was recovered and returned.
The questions we're asked most before an assessment. More on the full FAQ.
No — no honest provider can. Outcomes depend on the condition of the media, damage, encryption, corruption and available source data. We assess first and tell you what is realistic.
You describe the situation; we review it and, where needed, examine the media or environment. You receive a view of feasibility, options and next steps before committing to chargeable work.
It depends on the variant. Where technically feasible, we investigate available recovery and decryption options. Much of what we recover comes from storage-level and partial-file recovery rather than decryption.
Assess recovery options first. Payment doesn't guarantee working decryption and may be restricted in your jurisdiction.
For logical failures on readable storage, often yes. Physical failures need the media.
Not through the website. After first contact we agree a secure transfer channel.
Tell us about your environment and what has happened. We'll come back with a clear assessment and next steps.