Server Support
Servers carry the business. AS supports them through their lifecycle — setup, maintenance, performance, migration and the day something goes wrong.
When you need this
- Server performance, storage or reliability problems
- Migration to new hardware, virtualisation or cloud
- End-of-life operating systems still in production
- Need for structured maintenance and monitoring
- Recovery after a failure
What we do
Configuration and hardening
Roles, storage, networking and security baseline configured to good practice.
Maintenance and updates
Firmware, OS and application updates planned and applied.
Performance and capacity
Bottlenecks identified and capacity planned before it runs out.
Migration and recovery
Moves between platforms and recovery from failures handled with the data protected first.
How it works
- Step 1
Discover
We document the environment, current issues and what the business needs from IT.
- Step 2
Stabilise
Urgent problems and obvious risks are addressed first so support starts from a known state.
- Step 3
Support
Ongoing assistance through agreed channels, with clear response expectations.
- Step 4
Monitor and maintain
Patching, monitoring, backups and routine maintenance keep small problems from becoming outages.
- Step 5
Review and improve
Regular reviews of incidents, capacity and risks, with practical recommendations.
What affects the outcome
Outcomes are never guaranteed. Every case is assessed on its own condition, and we tell you what is realistic before you commit.
- Age and condition of hardware, operating systems and applications
- Quality of existing documentation, credentials and change history
- Vendor support status of the products involved
- Availability of maintenance windows and test environments
- Network connectivity for remote support
Frequently asked questions
Do you support Linux servers?
Yes — common distributions alongside Windows Server.
Related services
Not sure what you're dealing with?
Describe the situation and we'll tell you what's realistic.